This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You respond to our advertisements and explains Your privacy rights and how the law protects You. We use Your Personal Data to contact and support You, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Words with capitalized initial letters have meanings defined under the following conditions. The definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our") refers to Design & Conquer LLC.

Device means any device that can access the Service such as a computer, cellphone, or tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the advertisement, website, or application.

Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals who assist with operations.

Usage Data refers to data collected automatically, such as page visit duration.

You means the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide personally identifiable information, including:

First and last name

Email address

Phone number

Location details such as address, city, or country

Other information such as preferences, requirements, or comments

SMS / Text Message Program

Design & Conquer LLC offers an SMS text messaging program to communicate with You regarding appointment confirmations, service reminders, estimates, follow-ups, promotional offers, and other updates related to our backup home generator installation services.

How You Opt In

You may opt in to receive SMS messages by:

Submitting a form on our website or landing page that includes SMS consent

Texting a keyword (e.g., "GENERATORS") to our designated number

Providing verbal or written consent during a consultation or service interaction

Message Frequency

Message frequency varies based on your interactions with Us and may include transactional messages (e.g., appointment reminders) and promotional messages (e.g., seasonal offers). You may receive up to 10 messages per month, though this may vary.

Message and data rates may apply depending on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.

Cookies, Tracking Technologies, and Analytics

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These may include:

Cookies: Small files placed on Your Device. You can instruct Your browser to refuse cookies, but some features of the Service may not function properly without them.

Web Beacons / Tracking Pixels: Small electronic files used in emails or on pages to count visitors, measure engagement, and track campaign effectiveness.

Analytics Tools: We may use third-party analytics services such as Google Analytics, Facebook Pixel, or similar tools to collect and analyze Usage Data including pages visited, time spent, traffic sources, and device information.

These technologies help Us understand how visitors interact with our website, improve our marketing efforts, and deliver relevant content. Data collected through these tools may be shared with the respective analytics providers in accordance with their own privacy policies.

You may opt out of interest-based advertising by visiting www.aboutads.info/choices or adjusting your browser and device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To contact You: via email, phone calls, SMS, or other communication regarding updates or services.

To provide You with offers or information: about goods or services similar to those You have requested unless You opt out.

To manage Your requests: including customer service and support.

For analysis and improvement: including data analysis, usage trends, and improving our services and marketing.

Limited Sharing With Service Providers

We may share your information with trusted third parties who assist in operating our business or servicing you, provided they agree to keep your information confidential. These include:

Payment processors (e.g., Stripe, PayPal, Intuit) — solely for payment processing

Email service providers — solely for sending communications you opted into

Website hosting services — solely for hosting our website

SMS aggregators/providers — solely for delivering opted-in text messages

Analytics providers (e.g., Google Analytics) — for website traffic analysis

HighLevel CRM — for client relationship management

Important Note About SMS Data

Text messaging opt-in data and consent information will NOT be shared with any third parties except those necessary to deliver the SMS service.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined, including compliance with legal obligations, dispute resolution, and policy enforcement. Usage Data may be retained longer for analysis.

Transfer of Your Personal Data

Your data may be transferred to computers located outside Your jurisdiction. By providing data, You consent to this transfer. We take reasonable steps to ensure Your data is handled securely and in accordance with this Policy.

Disclosure of Your Personal Data

We may disclose Your data:

To comply with legal obligations

To protect Company rights or property

To prevent or investigate wrongdoing

To protect user or public safety

To protect against legal liability

Security of Your Personal Data

We use commercially acceptable methods to protect Your data, but no system is 100% secure. We cannot guarantee absolute security.

Your Data Rights

Depending on Your location and applicable laws, You may have the following rights regarding Your Personal Data:

Right to Access: You may request a copy of the Personal Data We hold about You.

Right to Update or Correct: You may request that We correct any inaccurate or incomplete information.

Right to Delete: You may request that We delete Your Personal Data, subject to legal retention requirements.

Right to Unsubscribe: You may opt out of marketing emails by clicking the "unsubscribe" link in any email, or opt out of SMS messages by replying STOP to any text message.

Right to Restrict Processing: You may request that We limit how We use Your data.

Right to Data Portability: You may request Your data in a structured, commonly used format.

To exercise any of these rights, please contact Us at [email protected] or call 254-913-1753. We will respond to Your request within 30 days.

Links to Other Websites

We may link to third-party websites. We are not responsible for their content or privacy practices. Review their privacy policies before interacting with them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect when posted to this page. Check back regularly for updates.